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Oracle Secure Global Desktop User Guide for Version 4.6

Document Information

Preface

1.  Using Oracle Secure Global Desktop

Logging In

User Names and Passwords

How to Log In to SGD

Potentially Unsafe Connection Message

How To Deal With a Potentially Unsafe Connection Message

The SGD Webtop

Menu Bar

Applications Area

Printing Area

Information Area

User Name

Secure Connection Status

Using Applications

Running Applications

Number of Instances of an Application

What If I Get an Error Message When Starting an Application?

What If a Chooser Page is Displayed When I Start an Application?

Suspending and Resuming Applications

Session Toolbars for Controlling an Application

Resumability Settings for Applications

Do I Lose My Work If I Close My Browser?

Changing the Way an Application is Displayed

Copying Information Between Applications

Running Applications Using a Different User Name and Password

Using a Single-Button Apple Macintosh Mouse

Printing

Managing Your Print Jobs

Printing From UNIX Platform Applications

Printing from UNIX Platform Applications to UNIX, Linux, or Mac OS X Platform Computers

Printing from UNIX Platform Applications to a Windows Computer

Printing From Windows Applications

Printing from Windows Applications to UNIX, Linux, or Mac OS X Platform Computers

Printing from Windows Applications to a Windows Computer

PDF Printing

Using PDF Printing

Printing Troubleshooting

Changing Your Settings

Client Settings

Editing Profiles

Application Groups

How To Create a Group

Using SGD From Your Desktop Start or Launch Menu

How to Add SGD to Your Desktop Start or Launch Menu

Working With the Start or Launch Menu

Logging In

Displaying a Webtop

Running Applications

Printing

Using Application Groups

Using My Desktop

Logging Out

Logging Out of the SGD Webtop

Logging Out Using the Start or Launch Menu

A.  Installing the SGD Client Manually

B.  Advanced Configuration

C.  Profile Settings

Glossary

Logging In

This section describes how to log in to SGD and display the SGD webtop.

User Names and Passwords

When you use SGD, you need to know your user name and password for the following servers:

The following table describes the user names and passwords you might require when using SGD.

User Name and Password
Description
SGD server
When you log in to SGD, you need to type a user name and password so that the SGD server knows who you are and can display your webtop. You do not need to type this password again until the next time you log in to SGD.

You might also be able to log in to SGD anonymously, that is, without typing a user name and password.

If your password has expired or is about to expire, you might be prompted to change your password.

Application servers
When you start an application, you might need to supply a password for the application server that runs it. The SGD server can remember these passwords, so you do not need to type them every time. Use the Save This Password option, if available, when you type your user name and password.

If you want to use a different user name and password to run an application, you can force SGD to prompt you.

How to Log In to SGD

Before You Begin

Before you log in to SGD, ensure that the following requirements are met:

  1. Using your browser, go to the SGD login URL.

    The SGD login URL is usually http://server.example.com/sgd, where server.example.com is the name of the SGD server.


    Note - If Java technology is not enabled in your browser, a warning message is shown. You must enable Java technology in your browser before proceeding.


    The SGD Login dialog box is shown. See SGD Login Dialog Box.


    SGD Login Dialog Box
    Login Dialog Box

    Note - If JavaScript is not enabled in your browser, a warning message is displayed beneath the login dialog box.


  2. Type in your SGD user name and password.

  3. Click the Login button.

    While SGD is starting up, the splash screen is shown. See SGD Splash Screen.


    SGD Splash Screen
    SGD Splash Screen

    A Java technology security warning is shown. This is a security message that is shown the first time you connect to an SGD server. See Java Technology Security Warning Dialog Box.


    Java Technology Security Warning Dialog Box
    Java Technology Security Warning Dialog Box

    Select the Always Trust Content From This Publisher option and click Run.

    The Initial Connection dialog box is shown. This is a security message that is shown the first time you connect to an SGD server. See Initial Connection Dialog Box.


    Initial Connection Dialog Box
    Initial Connection Dialog Box
  4. (Optional)

    Click the View Certificate button.

    The Certificate Details dialog box is shown. This screen enables you to view security certificate details, to ensure that the server you are connecting to can be trusted. See Certificate Details Dialog Box.


    Certificate Details Dialog Box
    Certificate Details Dialog Box
    1. Check that the Validity and Subject fields are correct.

    2. Click Close.

      The Initial Connection dialog box is redisplayed.

  5. If the certificate details are correct, click Yes to agree to the connection.

    Once you have clicked Yes, you do not see the security message again unless there is a problem with the connection.

    The SGD Client icon is displayed in the task bar, as shown in SGD Client Task Bar Icon.


    SGD Client Task Bar Icon
    SGD Client Icon

    The SGD webtop is displayed. See SGD Webtop.

Potentially Unsafe Connection Message

If there is a security problem with the connection to the SGD server, a Potentially Unsafe Connection message is displayed, as shown in Potentially Unsafe Connection Message.

Potentially Unsafe Connection Message
Potentially Unsafe Connection Message

If you see a Potentially Unsafe Connection message, do the following.

How To Deal With a Potentially Unsafe Connection Message

  1. Click the View Certificate button and make a note of the certificate details.

  2. Click the Reject button to cancel the connection and contact your SGD Administrator.