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Oracle Secure Global Desktop Administration Guide for Version 4.6

Document Information

Preface

1.  Networking and Security

2.  User Authentication

3.  Publishing Applications to Users

4.  Configuring Applications

5.  Client Device Support

6.  SGD Client and Webtop

7.  SGD Servers, Arrays, and Load Balancing

Arrays

The Structure of an Array

Replicating Data Across the Array

Communication Between Array Members

Secure Intra-Array Communication

Managing Arrays and SGD Servers

Array Resilience

Configuring Arrays

Configuring Array Resilience

Load Balancing

User Session Load Balancing

Application Session Load Balancing

Application Load Balancing

Load Balancing Groups

How Application Load Balancing Works

How Advanced Load Management Works

Tuning Application Load Balancing

Editing Application Load Balancing Properties

SGD Web Server and Administration Console

Introducing the SGD Web Server

Securing the SGD Web Server

Using the Administration Console

Administration Console Configuration Settings

Securing Access to the Administration Console

Monitoring and Logging

The SGD Datastore

User Sessions and Application Sessions

Using Log Filters to Troubleshoot Problems With an SGD Server

Using Log Filters for Auditing

Using Log Filters to Troubleshoot Problems With Protocol Engines

SGD Web Server Logging

SGD Client Logging

SGD Server Certificate Stores

The CA Certificate Truststore

The Client Certificate Store

SGD Installations

About Your SGD Installation

Backing Up and Restoring an SGD Installation

Troubleshooting Arrays and Load Balancing

Troubleshooting Array Resilience

Troubleshooting Clock Synchronization Issues

Troubleshooting Advanced Load Management

SGD Uses Too Much Network Bandwidth

Users Cannot Connect to an SGD Server When It Is In Firewall Traversal Mode

Users Cannot Relocate Their Sessions

A.  Global Settings and Caches

B.  Secure Global Desktop Server Settings

C.  User Profiles, Applications, and Application Servers

D.  Commands

E.  Login Scripts

F.  Third-Party Legal Notices

Glossary

Index

SGD Web Server and Administration Console

This section contains information about the web server that is included with SGD and the SGD Administration Console..

This section includes the following topics:

Introducing the SGD Web Server

When you install SGD, the SGD web server is also installed. The SGD web server is preconfigured for use with SGD. The components included with the SGD web server are listed in the Oracle Secure Global Desktop 4.6 Platform Support and Release Notes available at http://docs.sun.com/app/docs/doc/821-1928.

If you have an existing web server on the SGD host, this is not affected by the SGD web server, as the SGD web server listens on a different port.

You can configure the SGD web server using standard Apache directives. See the Apache documentation for details.

You can control the SGD web server independently of the SGD server, using the tarantella start webserver, tarantella stop webserver, and tarantella restart webserver commands.

Securing the SGD Web Server

By default, the SGD web server is configured to be a secure HTTPS web server and to share the SGD server SSL certificate used for SGD security services.

Directory indexes are disabled by default for the SGD web server. This means that users cannot browse the directories on the SGD web server.

If you require enhanced security, a more secure version of the httpd.conf Apache configuration file used by the SGD web server is supplied. See The httpd.conf.secure File for more details about this file.

The httpd.conf.secure File

The httpd.conf.secure file is an Apache server configuration file that configures the SGD web server for enhanced security. The file is included with the SGD distribution, at /opt/tarantella/webserver/apache/apache-version/conf/httpd.conf.secure on the SGD host.

The httpd.conf.secure file provides the following additional security features, compared to the standard httpd.conf file used by the SGD web server:

To use httpd.conf.secure on an SGD server that has previously been secured, you must first disable security on the SGD server, before installing the httpd.conf.secure file. You can then enable security services for the SGD server, as described in Secure Connections to SGD Servers.


Caution

Caution - Do not use httpd.conf.secure if you have used the tarantella security enable command to configure security automatically on the SGD server.


Using the Administration Console

This section describes how to run the Administration Console. It also includes details of how to avoid some common problems when using the Administration Console.

Supported Browsers for the Administration Console

To display the Administration Console, you can use a supported browser. The browser must have the JavaScript programming language enabled. The supported browsers are listed in the Oracle Secure Global Desktop 4.6 Platform Support and Release Notes available at http://docs.sun.com/app/docs/doc/821-1928.


Caution

Caution - When using the Administration Console, do not use the browser’s Back button. Instead, use the Jump to Object View and Jump to Navigation View links, or the Object History list, to navigate through the Administration Console pages.


Starting the Administration Console

The Administration Console works best when you run it on the primary SGD server in the array.

You can start the Administration Console in the following ways:


Note - The Administration Console is for SGD Administrators only. To use the Administration Console you must log in as, or be logged in as, an SGD Administrator.


Deploying the Administration Console on Other Web Application Containers

The Administration Console is only supported when used with the SGD web server.

The Administration Console ships with a web application archive (WAR) file, sgdadmin.war. Using this file to redeploy the Administration Console on another web application server is not supported.

Avoiding SGD Datastore Update Problems

You can perform operations on the SGD datastore, such as creating new objects and editing object attributes, using the Administration Console from any SGD server in the array.

When you edit the SGD datastore, the changes you make are sent to the primary SGD server. The primary SGD server then replicates these changes to all secondary servers in the array.

By running the Administration Console from the primary SGD server, you can avoid problems due to the following:

Performing Array Operations Using the Administration Console

The following limitations apply when using the Administration Console to perform array operations, such as array joining or array detaching:

Administration Console Configuration Settings

The deployment descriptor for the Administration Console web application contains settings that control the operation of the Administration Console. The deployment descriptor is the following file:

/opt/tarantella/webserver/tomcat/tomcat-version/sgdadmin/WEB-INF/web.xml

This section describes the settings in the deployment descriptor that you might want to configure. Most of the settings are context parameters, contained in <context-param> elements. You must not change any other settings in the web.xml file.

When working with deployment descriptor settings, note the following:

Number of Search Results

The com.sun.tta.confmgr.DisplayLimit context parameter enables you to configure the maximum number of search results you can display in the Administration Console. The default is 150. If there are more results than the display limit, the Administration Console displays a message. Increasing the display limit can have an effect on performance. Set the display limit to 0 to see unlimited search results.

Synchronization Wait Period

The com.sun.tta.confmgr.ArraySyncPeriod context parameter is only used if you are running the Administration Console from a secondary server, and you create or edit objects in the SGD datastore. This parameter enables you to configure the period of time, in milliseconds, that the Administration Console waits for changes to be copied across the array before proceeding. The default value is 250. The Administration Console waits for twice this setting, a default of 0.5 seconds, before proceeding.

Searching and Displaying LDAP Data

The com.sun.tta.confmgr.LdapSearchTimeLimit context parameter enables you to configure the maximum time, in milliseconds, to allow for a search of a Lightweight Directory Access Protocol (LDAP) directory. The default is 0, which means the search time is unlimited. Only change this context parameter if you have particularly slow LDAP directory servers.

The following context parameters are used to filter the display of LDAP data, when you select Local + LDAP in the Repository list in the Administration Console:

These context parameters contain the definitions of what the Administration Console considers as LDAP containers, users, and groups. You might want to change these filters to improve performance, or to change the definition of these LDAP object types to match those used in your LDAP directory. To avoid inconsistencies, if you change a filter for the navigation tree, you must also change the filter used for the LDAP search.

Session Timeout

The session-timeout setting defines the period of time after which the user is logged out if there is no activity, meaning no HTTP requests, in the Administration Console. The default setting is 30 minutes, to ensure unattended Administration Console sessions are not left open indefinitely.


Note - The session-timeout setting is independent of the timeout attribute for inactive user sessions, tarantella-config-array-webtopsessionidletimeout.


Securing Access to the Administration Console

Because the Administration Console is a web application, you can control which client devices are allowed to access it.For example, you can do this by configuring the SGD web server to use the Apache <Location> directive, as in the following example:

<Location /sgdadmin>
   Order Deny,Allow
   Deny from all
   Allow from 129.156.4.240
</Location> 

In this example, only client devices with an IP address of 129.156.4.240 are allowed to access the /sgdadmin directory on the SGD web server. The /sgdadmin directory contains the home page of the Administration Console.

For more information on how to configure the <Location> directive, check the Apache documentation.